Automation is key to reliability and cost effectiveness. Our fit for purpose technology platforms support automated workflows for content preparation, manipulation of video and audio, as well as, addition of access services, such as, audio description and captions. These systems ensure the timely availability of content for playout. Schedule playout automation enables accurate placement of complex graphics, insertion of captions, triggering of secondary events and the ability to turn content around for multiple markets.
NPC Media provides all-encompassing service delivery to ensure our clients remain functional and available, invoking back-up services when appropriate and responding to ad-hoc events. NPCM has incorporated business continuity, as standard, into its high-performance service offering.
NPCM has developed a robust project methodology, founded on Prince2, ensuring the proficient implementation of new services. Our tried and tested approach delivers a smooth, low risk, transition in a short timeframe. An overall programme management and project office function will define a set of integrated workstreams, with clear deliverables and accountabilities, including client resource requirements.
Once transition is complete the service moves into a fully operational state under the established managed service performance and management criteria, fully agreed with the during the contractual negotiations.
The media industry is subject to fast paced change, as delivery mechanisms, formats, standards and consumer demands continue to develop. NPC Media works proactively with suppliers and all clients to identify the opportunities for enhancement within our technology and services.
The service development process involves testing in lab environments and creating structured proof of concepts to validate improvements. Then assessment by a change management processes enables the service improvement to be adopted into the main operation. This is implemented through the standard project delivery.
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